Short answer
In some cases, you can reduce waiting time by purchasing higher priority in the order queue. Priority options are not always available and depend on current workload.
How order speed is determined
All orders in RetouchMe are edited manually by real photo or video designers.
Orders are processed in a queue, and the speed of processing depends on overall demand and order complexity.
Because of this, not all orders can be sped up at all times.
Priority processing option
On the order waiting screen, you may see an option to purchase higher priority in the queue.
Important to know:
Priority moves your order ahead in the queue
It does not guarantee instant or fixed completion time
Priority availability depends on current workload
Not all orders will see this option
If priority is available, it will appear directly on the order waiting screen.
Does a subscription affect order speed?
Some subscription plans may include priority processing or improved queue positioning.
The exact effect depends on your subscription plan and current workload.
Priority does not override manual editing or quality checks.
What does NOT speed up an order
The following actions won’t reduce processing time:
Contacting support to request faster editing
Sending multiple messages about the same order
Submitting duplicate orders
Support cannot manually move orders in the queue.
Why some orders can’t be sped up
Some orders require a fixed amount of time due to:
Multiple or complex services
Detailed manual adjustments
Quality review requirements
In these cases, extra time helps ensure the best possible result.
Frequently Asked Questions
Why don’t I see a priority option for my order?
Priority processing is not always available and depends on current workload and queue conditions.
Does priority guarantee faster completion?
Priority improves your position in the queue, but it doesn’t guarantee a specific completion time.
Can support add priority to my order?
No. Priority can only be purchased if it’s offered on the order waiting screen.
Will my order still be edited manually if I choose priority?
Yes. All orders are edited manually, regardless of priority.