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How subscription affects order priority

Explains how a subscription affects order processing priority, what priority means, and what it does not guarantee.

Updated over a week ago

Short answer

A RetouchMe subscription may give your orders higher order processing priority, but it does not guarantee instant or fixed processing times.


⚡ How order priority works with a subscription

• Subscription orders may receive higher order processing priority

• Priority affects the order in which requests enter processing

• Priority does not bypass the editing process or quality checks


⏱ What order priority does NOT mean

• It does not guarantee instant processing

• It does not guarantee a specific completion time

• It does not mean your order is processed ahead of all other orders in every case


🧩 What processing time depends on

• Order complexity

• Selected services and options

• Current workload and queue volume

• Overall system demand at the time of submission


📌 Subscription vs non-subscription orders

• Subscription orders may be processed ahead of non-subscription orders in the queue

• Non-subscription orders are still processed normally

• Priority behavior may vary depending on current workload


⚠️ Important to know

• Order priority is a benefit, not a guarantee

• Processing time can vary even for subscription orders

• Priority rules may change based on system demand


❓ Frequently asked questions

Does a subscription guarantee faster processing?

No. A subscription may provide higher order processing priority, but processing time is not guaranteed.


Will my order always be processed before non-subscription orders?

Not always. Priority depends on order complexity and current workload.


Does order priority affect editing quality?

No. All orders follow the same quality standards, regardless of priority.


Does order priority apply to both photo and video orders?

Yes. Order priority applies to both photo and video orders when available.


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