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Reset App Data

Learn what happens when you reset the app data on your device.

Short answer

Resetting app data removes all app data stored on this device, including orders created on this device.

This action does not delete your account or data stored on other devices.


Where to find this option

You can find this option in:

Settings → Data → Reset app data


What this action does

When you tap Reset app data, the app removes all data stored locally on this device.

This action:

  • Removes all app data stored on this device

  • Deletes orders created on this device

  • Resets the app to a clean state


Same actions are performed when deleting the account

All actions performed by Reset app data are also performed when you choose Settings → Data → Delete account. In addition, Delete account removes your email login.

Use Reset app data if you want to clear local data without removing your email login.


What this action does NOT do

Resetting app data does not:

  • Delete your account

  • Delete your login permanently

  • Delete orders stored on other devices

If you sign in again, your account data may appear again.


When you might use this option

You may want to reset app data if:

  • The app is not working correctly

  • You want to remove all data from the device

  • You want to start using the app from a clean state

If you only want to delete one specific order rather than reset everything, see How to delete a single order.


Before resetting app data

Make sure you have saved any photos or videos you want to keep.

Orders created without login are stored only on this device and will be permanently removed.


Frequently Asked Questions

Will resetting app data delete my account?

No. Your account will remain active.

Will my login be removed?

Yes. You will need to sign in again after resetting app data.

Does Delete account also reset app data?

Yes. Settings → Data → Delete account performs all the same actions as Reset app data and additionally removes your email login.

What if I only want to delete one order, not reset everything?

See How to delete a single order for the narrower flow.

Can I restore orders after resetting app data?

No. Orders stored only on this device cannot be restored.

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