Short answer
Active subscriptions can be restored from Settings → Restore Purchases in the app.
One-time credits are not restored.
Restoration depends on your Apple ID (iPhone) or Google account (Android) — not on your in-app login.
What can be restored
Auto-Renewable Subscriptions
If your subscription is still active, it can be restored.
Subscriptions are linked to:
Your Apple ID (iPhone / App Store)
Your Google account (Android / Google Play)
If the subscription has expired, access will not return.
What cannot be restored
One-time credits
One-time credits are not restored.
Used credits cannot be returned.
Reinstalling the app does not bring back spent credits.
How to restore an active subscription
Make sure you are signed into the correct:
Apple ID on iPhone
Google account on Android
Open the app.
Go to Settings.
Tap Restore Purchases.
If your subscription is active under that store account, it will appear automatically.
I changed my phone or reinstalled the app
If you switched devices or reinstalled the app:
Make sure you are logged into the same Apple ID or Google account used for the purchase.
Open Settings → Restore Purchases in the app.
Your subscription is tied to your store account, not to your device or app login.
Why your subscription may not appear
Your subscription may not show if:
Your device are logged into a different Apple ID or Google account
The subscription has expired
You can check your active subscriptions in:
App Store settings (iPhone)
Google Play subscriptions (Android)
Frequently Asked Questions
Where is Restore Purchases?
Open the app and go to Settings → Restore Purchases.
Does my app login affect restoring purchases?
No. Restoration depends only on your Apple ID or Google account.
Can I restore an expired subscription?
No. Only active subscriptions can be restored.