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How to Change the Email on Your Account

Your account is tied to your email. To switch to a different email, log out and sign in with the new one — your subscriptions, credits, and orders on this device will move with you.

Updated today

Short answer

  1. Open Settings and log out of your current email.

  2. Sign in with the new email.

Your active subscription, one-time credits, and orders on this device will be linked to the new email.

RetouchMe does not use phone numbers — there is no phone to change.


How to change your email

  1. Open the app and go to Settings.

  2. Tap Log out of your current account.

  3. On the login screen, choose Continue with Email (or Apple / Google / Facebook) using your new email address.

  4. Enter the 6-digit verification code sent to the new email to finish signing in.

Once you're signed in with the new email, your subscription, credits, and orders from this device are automatically attached to it.


What moves to the new email

Logging in from the same device with a new email brings over:

  • Active subscription

  • One-time credits

  • Order history on this device

You don't need to transfer anything manually.


Things to keep in mind

  • Sign in with Apple + Hide My Email: if you originally used "Hide My Email", Apple created a private relay address. To fully switch off of that, sign in with your real email going forward. See How to Sign In to RetouchMe.

  • Subscriptions billed via Apple or Google: the subscription itself is managed in the App Store / Google Play under your Apple ID or Google account — not your RetouchMe email. Changing the RetouchMe email does not change billing.

  • Different device: if you're not on the device where your orders live, sign in with the email already linked to that account instead of trying to move orders over.


Do I need to contact support?

No. Changing the email is self-service through log out → log in with the new email. Contact support only if, after signing in with the new email, your subscription, credits, or orders didn't appear.


Frequently Asked Questions

Can I change my phone number?

RetouchMe doesn't use phone numbers for the account — there's nothing to change.

Will I lose my subscription if I log out?

No. Logging out and signing in with a new email on the same device keeps your active subscription, credits, and orders attached to the new email.

Can I merge two accounts into one?

No. Each email is a separate account. The logout → login-with-new-email flow moves your current device's data to the new email; it does not merge with another existing account.

I used Sign in with Apple — how do I change the email?

Log out, then sign in with your new email via Continue with Email (or Google / Facebook). If you were using Apple's "Hide My Email", don't reuse that option, or a new private relay address will be created.

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