Short answer
On a device where you are signed in, open Settings and tap Log out.
Choose Continue with Email and sign in with a new email you have never used in RetouchMe.
The new email is added to your account: your credits, orders, subscription and settings stay, and your old email keeps working too.
RetouchMe does not use phone numbers — there is no phone to change.
How to change your email
Open the app on a device where you are signed in to your account and go to Settings.
Tap Log out.
On the login screen, choose Continue with Email and enter your new email address.
Enter the 6-digit code sent to the new email.
You stay in the same account. From now on you can sign in with either email, and with Apple or Google if you used them before.
Before you start
Use an email you have never used in RetouchMe. If the email already belongs to another RetouchMe account, signing in with it takes you to that account. It does not change your email, and the two accounts are not merged.
On a new phone, sign in the old way first (the same email, Apple or Google), so the phone joins your account. Then log out and sign in with the new email. If you sign in with the new email straight away on a new phone, it creates a separate, empty account.
Your old email cannot be removed. It stays as another way to sign in to the same account.
What stays after the change
Orders, order history and settings — stay in your account.
Credits (one-time and subscription) — belong to your account and are shared by every device signed in to it.
Subscription — stays active, no need to restore purchases. It is billed and managed in the App Store or Google Play, so changing your RetouchMe email does not change billing.
Things to keep in mind
Sign in with Apple + Hide My Email: if you originally used "Hide My Email", Apple created a private relay address. To fully switch off of that, sign in with your real email going forward. See How to Sign In to RetouchMe.
Using several devices: see Using RetouchMe on multiple devices.
Do I need to contact support?
No. Support cannot change the email for you — you do it in the app as described above. Contact us only if, after signing in with the new email, your credits, orders or subscription are missing.
Frequently Asked Questions
Can I change my phone number?
RetouchMe doesn't use phone numbers for the account — there's nothing to change.
Will I lose my subscription if I log out?
No. Logging out keeps your device in your account, and your subscription, credits and orders stay with it. After you sign in with the new email, they are all still there.
Can I remove my old email?
No. It stays as another way to sign in to the same account.
Can I merge two accounts into one?
No. If you sign in with an email that already belongs to another RetouchMe account, you switch to that account; the two accounts are not merged.
I used Sign in with Apple — how do I change the email?
Log out, then choose Continue with Email and enter your new email. If you were using Apple's "Hide My Email", don't reuse that option, or a new private relay address will be created.