Short answer
Sign in using Apple, Google, Facebook, or Email.
If you choose Email, enter the 6-digit verification code sent to your inbox.
RetouchMe does not use passwords.
Sign-in options
On the login screen, choose one of the following:
Continue with Apple
Continue with Google
Continue with Facebook
Continue with Email
Using different sign-in methods
If you sign in using different methods with the same email address, you will access the same account.
For example:
Google login + Email login with the same email → same account
Apple login (without Hide My Email) + Email login → same account
Your account is connected to your email address.
Important about “Sign in with Apple”
If you use Sign in with Apple and select Hide My Email, Apple creates a private relay email address.
In that case:
Signing in with your regular email will create a separate account
You must continue using Sign in with Apple to access the original account
Signing in with Email
Tap Continue with Email.
Enter your email address.
Enter the 6-digit verification code sent to your inbox.
If you didn’t receive the code:
Check your Spam or Junk folder
Make sure the email address is correct
Tap Resend to request a new code
Only the most recent code will work.
If the verification code doesn’t work, request a new one and try again.
If you can’t log in
If your login doesn’t work, your account is not recognized, or your previous orders are missing:
Make sure you are using the correct email address
Check whether you used Sign in with Apple and selected Hide My Email
Try another sign-in option using the same email
I changed my phone or reinstalled the app
If you switched devices or reinstalled the app:
Simply sign in again using any method linked to your email
Your account is not tied to your device
If your subscription is missing, see How to Restore Purchases.
Frequently Asked Questions
Do I need a password?
No. RetouchMe uses passwordless login.
Can I use different sign-in methods?
Yes. As long as the email address is the same, you will access the same account.
Why are my previous orders missing?
You may be signed in with a different email or used Hide My Email with Apple.