Short answer
If you are not satisfied with the result, you can request a redo directly in the app.
Open the completed order and tap Dislike or select Redo in the menu.
Request a redo
If you don’t like the result, you can send the order for a redo.
To do this:
Open the completed order.
Tap Dislike or select Redo in the menu.
Describe what you would like to change.
Submit the request.
Your order will be reviewed and sent for correction.
Why results may look different than expected
Editing results depend on several factors, including:
The quality of the original photo or video
Lighting and visibility of the subject
The selected editing service
The instructions provided with the order
These factors may affect how the edit can be applied.
If this is about a specific order
If you cannot request a redo in the app or need additional help, contact support and include:
Your order number
A description of what you would like to change
This helps our team review the order more quickly.
Frequently Asked Questions
Can I request changes to my result?
Yes. You can send the order for a redo using the Dislike or Redo option.
Do I need to create a new order?
No. You can request corrections directly from the completed order.
What should I write in the redo request?
Describe what you would like to change so the editing team can review your request.