Short answer
An order may cost more credits than expected because the total price is calculated as the sum of all selected services. Adding more services or choosing more complex ones increases the total credit cost.
How the order price is calculated
When you create an order, you select one or more editing services.
Each service has its own fixed price in credits, based on the complexity of that service.
The final order price is calculated by adding together the credit cost of all selected services.
Common reasons the price may be higher
Multiple services selected
If your order includes several services, the total price increases because each service adds its own credit cost.
More complex services
Some services are more complex and require more manual work from designers.
These services have a higher credit cost than basic edits.
Photo vs. video services
Video editing services usually cost more credits than photo editing services.
This is because video editing involves working with motion, multiple frames, and longer content.
Minimum order price
Every order has a minimum price of 20 credits.
If the total cost of the selected services is lower, the minimum order price still applies.
When you see the final price
The total credit cost of your order is always shown:
While selecting services
Before submitting the order
The price shown at submission is final for that order.
Important to know
Credits are calculated per order, based on the total sum of credits for all selected services.
The price does not change based on queue time, processing speed, or workload.
Frequently asked questions
Why does my order cost more credits than a similar order?
Even similar-looking orders may include different services, which affects the total price.
Can the price change after I submit the order?
No. The price shown before submission is final.
Can support reduce the price of my order?
No. Support can’t change service prices or order costs.
Does faster processing affect the price?
No. Processing speed does not change the credit cost of an order.