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๐Ÿ—‘๏ธ Deleting Account

Learn how to delete your account in the RetouchMe app and what you need to know before proceeding with the account deletion.

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โš ๏ธ Important Information about Deleting Your Account

Here's what you need to know before proceeding with account removal:

  • Permanent deletion: Once your account is deleted, it cannot be recovered.

  • What will be deleted:

    • All ready orders.

    • All credits on your balance (both purchased and earned).

    • Your RetouchMe app account.

  • Deletion process: After you confirm deletion, the process can take up to 24 hours.

  • Subscription management: If you have an active subscription, cancel it before deleting your account to avoid future charges.

  • Save your ready photos: Ensure that all completed retouched photos are saved to your device before proceeding with deletion.


๐Ÿ›ก๏ธ Data Retention Policy

If you delete the RetouchMe app, any images youโ€™ve sent to RetouchMe and all completed retouched images are automatically deleted 30 days after account deletion.


๐Ÿ—‘๏ธ Steps to Delete Your Account

To delete your account in the app:

  1. Open the RetouchMe app.

  2. Go to Settings in the top-right corner of the screen.

  3. Select the Settings menu.

  4. Scroll to the bottom of the screen and tap "Delete Account."

  5. Choose one of the following options:

    • Delete Only Orders: This will delete your completed and retouched photos but keep your RetouchMe account active.

    • Delete Account: This will permanently delete your account and all associated data.


๐Ÿ“š Learn more about managing your account:

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