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How does the Free Trial work?

Explains how the free trial works, when billing starts, and how to cancel before being charged.

Short answer

If available, RetouchMe offers a free trial on a specific subscription plan. The free trial starts immediately and automatically converts into a paid subscription unless you cancel before it ends.

During the free trial you also receive subscription credits, so you can place orders without paying until the trial ends.


What is a free trial

  • A free trial lets you try a subscription plan before being charged

  • Free trial availability depends on the platform, and region

  • Not all users or plans are eligible for a free trial

  • During the trial you get subscription credits you can use to place orders without paying


How the free trial starts

  • The free trial starts immediately after you subscribe in the RetouchMe app

  • You must confirm the subscription through the App Store or Google Play

  • Free trial details are shown before you confirm


Billing during a free trial

  • You are not charged during the free trial period

  • If you do not cancel before the trial ends, paid subscription starts automatically

  • The first charge happens after the free trial ends


Canceling during the free trial

  • You can cancel at any time during the free trial

  • Canceling during the free trial prevents the paid subscription from starting

  • Cancellation must be completed through the App Store or Google Play

  • Deleting the app does not cancel the free trial


After the free trial ends

  • The subscription becomes active and paid (if not canceled)

  • Subscription credits are added according to the selected plan

  • The subscription renews automatically unless canceled


Important to know

  • Free trials are optional and not guaranteed

  • Free trial availability may vary by platform and region

  • RetouchMe cannot cancel a free trial on your behalf


Frequently Asked Questions

Do all subscriptions include a free trial?

No. Free trial availability depends on the platform and the region.

Will I be charged if I cancel during the free trial?

No. If you cancel before the free trial ends, you will not be charged.

Do I get subscription credits during the free trial?

Yes. Subscription credits are available during the free trial and work the same way as during a paid subscription period.

Can I place an order for free during the free trial?

Yes. During the free trial you receive subscription credits, so you can place orders using those credits without being charged — as long as you cancel before the trial ends.

Can I start a free trial more than once?

No. A free trial can only be used once per account.

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