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How does the Free Trial work?

Explains how the free trial works, when billing starts, and how to cancel before the trial ends.

Updated over a week ago

Short answer

If available, RetouchMe offers a free trial on a specific subscription plan. The free trial starts immediately and automatically converts into a paid subscription unless you cancel before it ends.


🧭 What is a free trial

• A free trial lets you try a subscription plan before being charged

• Free trial availability depends on the platform, and region

• Not all users or plans are eligible for a free trial


▶️ How the free trial starts

• The free trial starts immediately after you subscribe in the RetouchMe app

• You must confirm the subscription through the App Store or Google Play

• Free trial details are shown before you confirm


💳 Billing during a free trial

• You are not charged during the free trial period

• If you do not cancel before the trial ends, paid subscription starts automatically

• The first charge happens after the free trial ends


❌ Canceling during the free trial

• You can cancel at any time during the free trial

• Canceling during the free trial prevents the paid subscription from starting

• Cancellation must be completed through the App Store or Google Play

• Deleting the app does not cancel the free trial


📅 After the free trial ends

• The subscription becomes active and paid (if not canceled)

• Subscription credits are added according to the selected plan

• The subscription renews automatically unless canceled


⚠️ Important to know

• Free trials are optional and not guaranteed

• Free trial availability may vary by platform and region

• Canceling a free trial is not the same as requesting a refund

• RetouchMe cannot cancel a free trial on your behalf


❓ Frequently asked questions

Do all subscriptions include a free trial?

No. Free trial availability depends on the platform and the region.


Will I be charged if I cancel during the free trial?

No. If you cancel before the free trial ends, you will not be charged.


Do I get subscription credits during the free trial?

Yes. Subscription credits are available during the free trial and work the same way as during a paid subscription period.


Can I start a free trial more than once?

No. A free trial can only be used once per account.


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