Short answer
If your result does not load or download, check your internet connection and try opening the result again.
When this happens
You may experience issues such as:
The result does not load
The image or video does not open
The download does not start
The result appears to be stuck loading
This is usually caused by a temporary connection problem.
What to try
If your result won’t load or download:
Check that your internet connection is stable.
Close the app and open it again.
Try opening the result again.
Try downloading the result again.
Check your device storage
If your device does not have enough free space, downloads may fail.
Make sure your device has available storage before downloading the result.
Frequently Asked Questions
Why does the result not load?
This is usually caused by a temporary internet connection issue.
Why can’t I download my result?
The download may fail if the connection is unstable or the device does not have enough storage.
Can I download the result again later?
Yes. You can open the order again and download the result when your connection is stable.