⚠️ Important Notes About Changing Subscriptions
⭐ Credits adjustment:
Unused credits from your current subscription are deducted before renewing your subscription.
Ensure you use your credits before making changes to your subscription to avoid losing the credits.
💳 Subscription management:
Subscription changes are made through your App Store or Google Play account.
Check your app receipts in App Store or Google Play for details on any prorated charges or refunds.
🔄️ How to Renew a Subscription
To renew a subscription:
Open the RetouchMe app and go to the “Credits” section.
Select a subscription plan that suits your needs.
Complete the payment process through the App Store or Google Play.
🔝 How to Upgrade/Downgrade a Subscription
To upgrade or downgrade your subscription:
Open the RetouchMe app.
Navigate to the "Credits" section from the main menu. Here, you will see available subscription options.
Choose the plan that suits your needs the best.
Confirm your subscription change by following the on-screen prompts.
❗Note
🍏 iOS Users:
When you activate a new subscription, the previous subscription is automatically canceled in the App Store (if you had such).
🤖 Android Users:
Google Play allows multiple active subscriptions. Activating a new subscription does not cancel your previous one.
⚠️ You will need to manually cancel any subscriptions you no longer wish to keep.
❗Note
Payments, refunds, or subscription changes may take additional time to process, depending on the App Store or Google Play.
If your payment status shows as 'Pending,' this is managed directly by the store. For further assistance, check your account or contact Apple Support or Google Support.