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Send Feedback or Report a Problem

Learn how to send feedback or report a problem with the app.

Updated this week

Short answer

If you want to share feedback or report a problem, you can contact support directly from the app.

Open Settings β†’ Contact Support and describe your message.


When to send feedback

You can send feedback if you want to:

  • Report a problem with the app

  • Share general feedback

  • Tell us about something that could be improved

  • Report an issue that is not related to a specific order

We review user feedback to help improve the app.


How to send feedback

To send feedback or report a problem:

  1. Open the app.

  2. Go to Settings.

  3. Tap Contact Support.

  4. Describe your message and send it.

Our team will review your message and respond if needed.


What information helps us understand the issue

If you are reporting a problem, it helps to include:

  • A short description of what happened

  • Steps that caused the issue

  • A screenshot or screen recording if possible

  • Your device model

This information helps us investigate the issue more quickly.


Frequently Asked Questions

Can I send general feedback about the app?

Yes. You can share feedback through Settings β†’ Contact Support.

Can I report a problem that is not related to an order?

Yes. Use the same support form to report the issue.

Will I receive a reply?

Our team reviews all messages and may respond if additional information is needed.

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