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How to Contact Support

Learn how to contact support if you need help with the app.

Updated this week

Short answer

If you need help, you can contact support directly from the app.

Open the app and go to Settings β†’ Contact Support.


When to contact support

You can contact support if:

  • Something in the app is not working

  • You need help with an order

  • You have a technical issue

  • You cannot find the answer in the Help Center


How to contact support

To send a request to support:

  1. Open the app.

  2. Go to Settings.

  3. Tap Contact Support.

  4. Describe your issue and send the message.

Our support team will review your request and reply as soon as possible.


What information helps us help you faster

When contacting support, include:

  • A short description of the issue

  • A screenshot or screen recording if possible

  • Your device model

Providing this information helps us investigate the problem more quickly.


Frequently Asked Questions

Can I contact support by email?

The easiest way to contact support is through the Contact Support option in the app.

Where can I find Contact Support?

Open the app and go to Settings β†’ Contact Support.

Do I need to create an account to contact support?

No. You can contact support directly from the app.

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