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ℹ️ FAQ on Long Order Processing Time

Learn why your RetouchMe order might take more time, including reasons like high demand or complex edits, and what you can do about it.

Updated yesterday

🕒 The RetouchMe team is actively working to reduce delays and ensure timely service during peak periods.


⌛ Typical Processing Time

Most simple retouching orders are completed within 15–30 minutes. However, processing times can vary depending on:

  • 👥 Queue size: During peak hours or high-demand seasons, the number of orders increases, which may extend processing times.

  • 🧩 Order complexity: Requests that involve advanced or detailed retouching may take longer.

  • 🙋 Human-based retouching: RetouchMe uses professional designers, not automated tools, to ensure quality, which sometimes means longer processing times.


💭 What to Expect?

  • While delays may occur during busy periods, most orders are completed within a few hours.

  • If your order hasn’t been completed within 24 hours, request human support for assistance.


🚀 How to Speed Up the Order Process?

Here are some ways to improve the chances of faster order processing:

📆 Get a subscription

  • You can purchase a subscription, as subscribers’ orders are prioritized in the queue, which significantly reduces order processing time.

Note

Having a subscription increases the likelihood of faster processing, but it does not guarantee immediate results during high-demand periods.

⭐ Get your order faster

  • During high-demand periods, subscribers may see the "Get your order faster" button.

  • You may pay an extra fee to further prioritize your order and have it processed faster.


📚 Learn more about using RetouchMe:

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